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Stuck on identity verification for my claim - first time posting

  • Lior Fontaine

    8/17/2026, 7:26:14 AM

    My claim has been on hold for 24 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. I tried the online option twice and the app crashed.

  • Idris Fontaine

    9/20/2026, 11:04:43 AM

    Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.

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