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Stuck on identity verification for my claim - first time posting

  • Sam Nkemelu

    8/2/2026, 5:15:27 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. This is my first time dealing with any of this. The in-person office has long lines. Can another ID be used?

  • Jordan Nkemelu

    8/12/2026, 12:41:42 PM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

  • Freya Solberg

    9/26/2026, 3:23:44 PM

    Thanks for writing this out. I went through something close to it 8 months ago, and it settled down once I kept a simple log of every call and form.

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