Stuck on identity verification for my claim - first time posting

I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. The in-person office has long lines. What finally worked for you?

Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

Thanks for writing this out. I went through something close to it 4 months ago, and it got easier once I kept a simple log of every call and form.