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Stuck on identity verification for my claim - first time posting

  • Umar Abara

    8/31/2026, 2:17:43 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I do not usually post, so bear with me. I tried the online option twice and the app crashed. Do I need an appointment?

  • Rami Abara

    9/26/2026, 3:26:02 PM

    Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

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