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Stuck on identity verification for my claim - first time posting

Fatima Grimaldi · 2026-07-27T12:10:44.502Z

I do not have a current driver's licence and they want one. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?

Fatima Grimaldi
7/27/2026, 2:10:44 PM
I do not have a current driver's licence and they want one. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?
Quinn Grimaldi
9/28/2026, 1:18:12 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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