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Stuck on identity verification for my claim - first time posting

  • Kira Halvorsen

    5/5/2026, 2:33:10 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Do I need an appointment?

  • Lior Halvorsen

    7/24/2026, 2:08:27 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

  • Hana Halvorsen

    9/28/2026, 9:29:49 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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