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Stuck on identity verification for my claim

Diego Petrov · 2026-07-27T22:08:02.246Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Diego Petrov
7/28/2026, 12:08:02 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Fatima Petrov
9/22/2026, 7:02:58 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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