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Stuck on identity verification for my claim

Wren Baptiste · 2026-07-17T12:59:45.172Z

I do not have a current driver's licence and they want one. It has been weighing on me all week. I tried the online option twice and the app crashed. Can another ID be used?

Wren Baptiste
7/17/2026, 2:59:45 PM
I do not have a current driver's licence and they want one. It has been weighing on me all week. I tried the online option twice and the app crashed. Can another ID be used?
Thea Baptiste
9/23/2026, 4:28:13 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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