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Stuck on identity verification for my claim

  • Bhavna Rasmussen

    7/17/2026, 5:40:39 AM

    My claim has been on hold for 2 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. What finally worked for you?

  • Freya Rasmussen

    9/18/2026, 7:40:25 PM

    Thanks for writing this out. I went through something close to it 13 months ago, and it settled down once I kept a simple log of every call and form.

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