Thread
Stuck on identity verification for my claim, delivery driver here
Wren Silva
7/25/2026, 2:32:41 PM
My claim has been on hold for 23 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?
Thea Silva
9/17/2026, 8:38:23 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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