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Stuck on identity verification for my claim

  • Jamie Alvarado

    5/15/2026, 7:31:34 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Any experience at all would help. I tried the online option twice and the app crashed. Do I need an appointment?

  • Morgan Alvarado

    9/27/2026, 11:25:04 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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