Thread
Stuck on identity verification for my claim, copywriter here
Sanjay Solberg
7/20/2026, 10:21:23 PM
My claim has been on hold for 11 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?
Oskar Solberg
9/25/2026, 2:55:26 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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