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Stuck on identity verification for my claim

  • Pilar Nakamura

    6/28/2026, 11:56:40 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. The in-person office has long lines. Do I need an appointment?

  • Malaika Nakamura

    9/23/2026, 7:05:03 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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