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Stuck on identity verification for my claim (Buffalo)

Aisha Solberg · 2026-08-16T00:57:26.516Z

I do not have a current driver's licence and they want one. I am in Buffalo, in case local advice matters. I tried the online option twice and the app crashed. Do I need an appointment?

Aisha Solberg
8/16/2026, 2:57:26 AM
I do not have a current driver's licence and they want one. I am in Buffalo, in case local advice matters. I tried the online option twice and the app crashed. Do I need an appointment?
Oluwaseun Solberg
9/27/2026, 1:00:45 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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