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Stuck on identity verification for my claim, bookkeeper here

Priya Reyes · 2026-08-08T09:38:44.548Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Nobody answers the phone. Can another ID be used?

Priya Reyes
8/8/2026, 11:38:44 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. Nobody answers the phone. Can another ID be used?
Jamie Reyes
9/28/2026, 9:26:14 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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