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Stuck on identity verification for my claim (Birmingham)

Sanjay Hovland · 2026-07-23T02:12:06.397Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Sanjay Hovland
7/23/2026, 4:12:06 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Oskar Hovland
9/18/2026, 5:36:15 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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