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Stuck on identity verification for my claim

Bjorn Alvarado · 2026-04-26T19:54:37.478Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Bjorn Alvarado
4/26/2026, 9:54:37 PM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Mei Alvarado
9/21/2026, 7:42:55 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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