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Stuck on identity verification for my claim - any advice?

Emeka Grimaldi · 2026-06-18T15:57:29.885Z

I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. Nobody answers the phone. Can another ID be used?

Emeka Grimaldi
6/18/2026, 5:57:29 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. Nobody answers the phone. Can another ID be used?
Bjorn Grimaldi
9/28/2026, 2:43:54 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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