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Stuck on identity verification for my claim - any advice?

  • Malaika Haddad

    7/11/2026, 3:05:05 PM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?

  • Jae Haddad

    9/23/2026, 5:39:19 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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