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Stuck on identity verification for my claim - any advice?

Hiro Silva · 2026-06-22T09:32:55.436Z

I do not have a current driver's licence and they want one. It has been a long 22 weeks. Nobody answers the phone. Do I need an appointment?

Hiro Silva
6/22/2026, 11:32:55 AM
I do not have a current driver's licence and they want one. It has been a long 22 weeks. Nobody answers the phone. Do I need an appointment?
Aisha Silva
9/26/2026, 7:08:57 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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