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Stuck on identity verification for my claim - any advice?

Camila Oyelaran · 2026-07-24T09:41:47.369Z

I do not have a current driver's licence and they want one. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?

Camila Oyelaran
7/24/2026, 11:41:47 AM
I do not have a current driver's licence and they want one. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?
Gabriel Oyelaran
9/26/2026, 5:38:49 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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