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Stuck on identity verification for my claim - any advice?

Sofia Lindberg · 2026-05-06T22:43:38.105Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?

Sofia Lindberg
5/7/2026, 12:43:38 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?
Mateo Lindberg
9/27/2026, 2:19:55 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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