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Stuck on identity verification for my claim - any advice?

  • Taylor Kojima

    9/3/2026, 3:25:32 AM

    I do not have a current driver's licence and they want one. I do not usually post, so bear with me. I tried the online option twice and the app crashed. Can another ID be used?

  • Alex Kojima

    9/28/2026, 12:11:53 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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