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Stuck on identity verification for my claim - any advice?

  • Priya Kojima

    6/17/2026, 4:34:12 PM

    I do not have a current driver's licence and they want one. It has been a long 19 weeks. Nobody answers the phone. Can another ID be used?

  • Jamie Kojima

    9/19/2026, 1:51:42 PM

    Try a different device and good lighting for the photo. My first three failed because of glare.

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