Stuck on identity verification for my claim after 8 years as a marketing coordinator

I do not have a current driver's licence and they want one. I have read a lot of threads here and could not find my exact situation. Nobody answers the phone.

What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.