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Stuck on identity verification for my claim after 7 years as a welding apprentice

Sanjay Costa · 2026-07-26T14:30:00.432Z

My claim has been on hold for 11 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. Do I need an appointment?

Sanjay Costa
7/26/2026, 4:30:00 PM
My claim has been on hold for 11 weeks because the identity check will not accept my documents. Thank you in advance. Nobody answers the phone. Do I need an appointment?
Oskar Costa
9/18/2026, 3:47:41 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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