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Stuck on identity verification for my claim after 6 years as an operations analyst

Fatima Kowalski · 2026-05-15T18:59:17.000Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?

Fatima Kowalski
5/15/2026, 8:59:17 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Quinn Kowalski
9/19/2026, 11:21:20 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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