Thread
Stuck on identity verification for my claim after 18 years as a recruiter
Jae Halvorsen
7/25/2026, 5:45:52 PM
My claim has been on hold for 9 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?
Gemma Halvorsen
9/22/2026, 11:39:46 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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