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Stuck on identity verification for my claim after 14 years as a pharmacy technician

Amara Lindqvist · 2026-05-19T11:48:06.651Z

My claim has been on hold for 16 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

Amara Lindqvist
5/19/2026, 1:48:06 PM
My claim has been on hold for 16 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?
Wei Lindqvist
9/18/2026, 2:37:24 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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