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Stuck on identity verification for my claim after 13 years as a hotel front-desk agent

  • Priya Reyes

    9/22/2026, 8:52:24 AM

    I do not have a current driver's licence and they want one. I have read a lot of threads here and could not find my exact situation. Nobody answers the phone. Can another ID be used?

  • Jamie Reyes

    9/23/2026, 12:58:32 AM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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