Thread
Stuck on identity verification for my claim after 10 years as an office manager
Taylor Iyer
9/10/2026, 2:16:32 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Do I need an appointment?
Alex Iyer
9/28/2026, 11:55:50 AM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.
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