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Stuck on identity verification for my claim, administrative assistant here

Sam Fontaine · 2026-08-08T00:33:32.371Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Sacramento, in case local advice matters. Nobody answers the phone. Can another ID be used?

Sam Fontaine
8/8/2026, 2:33:32 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Sacramento, in case local advice matters. Nobody answers the phone. Can another ID be used?
Zuri Eriksen
9/20/2026, 11:22:35 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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