Thread
Stuck on identity verification for my claim, administrative assistant here
Hana Lindberg
7/10/2026, 8:29:23 AM
My claim has been on hold for 16 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Can another ID be used?
Elif Lindberg
9/22/2026, 2:22:34 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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