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Stuck on identity verification for my claim

Farid Okonkwo · 2026-05-18T09:38:49.746Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

Farid Okonkwo
5/18/2026, 11:38:49 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?
Camila Okonkwo
9/27/2026, 1:13:26 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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