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Stuck on identity verification for my claim

Jamie Okafor · 2026-04-24T16:59:52.304Z

My claim has been on hold for 14 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. Nobody answers the phone.

Jamie Okafor
4/24/2026, 6:59:52 PM
My claim has been on hold for 14 weeks because the identity check will not accept my documents. I do not usually post, so bear with me. Nobody answers the phone.
Morgan Okafor
9/21/2026, 2:04:33 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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