Thread
Stuck on identity verification for my claim - 9 weeks in
Morgan Prieto
6/23/2026, 4:35:59 PM
I do not have a current driver's licence and they want one. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?
Jordan Prieto
9/27/2026, 2:03:48 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.
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