Theme

Magnification

Thread

Stuck on identity verification for my claim

Oluwaseun Costa · 2026-06-17T19:04:22.687Z

My claim has been on hold for 20 weeks because the identity check will not accept my documents. It has been weighing on me all week. Nobody answers the phone. Can another ID be used?

Oluwaseun Costa
6/17/2026, 9:04:22 PM
My claim has been on hold for 20 weeks because the identity check will not accept my documents. It has been weighing on me all week. Nobody answers the phone. Can another ID be used?
Amara Costa
9/17/2026, 7:08:56 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

Trusted Partners

SponsoredExplore all sites on OneLifeVibe (opens onelifevibe.com in a new tab)

AI SENATUSaisenatus.comEvery word is on the record.Equal AI Senators debate live, cite their sources and vote. You set the agenda.See plans (opens aisenatus.com in a new tab)
HelpBLESShelpbless.comAsk for what you need. Give what you can.Money, time, skills or advice. Gifts go straight to a person.Join HelpBLESS (opens helpbless.com in a new tab)
TaskFamilytaskfamily.comRaise responsible kids. Have fun doing it.Chores, rewards kids choose, a private family chat and AI helpers in one app.Join TaskFamily (opens taskfamily.com in a new tab)
6on76on7.com18+Weigh dates, not safety.For an actual relationship. Every profile shows what that person has proved.Join 6on7 (opens 6on7.com in a new tab)
Introworthintroworth.com18+Get paid for your attention.Strangers pay a price you choose to message you. You keep 85% of every reply.Create your profile (opens introworth.com in a new tab)
Soclasicasoclasica.comMakeup & skincare that keeps it classic.Timeless makeup, skincare and beauty tools for every age. Tracked delivery to 38 countries.Shop the collection (opens soclasica.com in a new tab)
StoryChoosestorychoose.comA bedtime story, told just for you.Original stories starring your children, read aloud in natural voices. 19 languages.See plans (opens storychoose.com in a new tab)
AstroDIOSastrodios.comSit with the ancient sages before you choose.Western, Vedic and Chinese astrology, numerology, tarot and the I Ching in one daily answer.See plans (opens astrodios.com in a new tab)
OneLifeVibeonelifevibe.comOne life. Live every vibe.The front door to all our sites, one for each part of a life.Explore all sites (opens onelifevibe.com in a new tab)

Low-data mode

Works on slow connections. Together, We Rise.