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Stuck on identity verification for my claim

Rami Baptista · 2026-05-07T17:46:07.666Z

My claim has been on hold for 10 weeks because the identity check will not accept my documents. Nobody answers the phone.

Rami Baptista
5/7/2026, 7:46:07 PM
My claim has been on hold for 10 weeks because the identity check will not accept my documents. Nobody answers the phone.
Nia Baptista
9/22/2026, 7:21:32 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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