Thread
Stuck on identity verification for my claim - 8 weeks in
Pilar Andersson
8/9/2026, 4:00:35 PM
My claim has been on hold for 8 weeks because the identity check will not accept my documents. Nobody answers the phone. What finally worked for you?
Malaika Andersson
9/22/2026, 4:53:20 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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