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Stuck on identity verification for my claim - 8 weeks in

Vivek Reyes · 2026-08-02T07:04:27.573Z

I do not have a current driver's licence and they want one. Nobody answers the phone. Can another ID be used?

Vivek Reyes
8/2/2026, 9:04:27 AM
I do not have a current driver's licence and they want one. Nobody answers the phone. Can another ID be used?
Sanjay Reyes
9/22/2026, 8:04:46 AM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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