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Stuck on identity verification for my claim

  • Kenji Moreno

    8/29/2026, 5:44:31 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. What finally worked for you?

  • Priya Moreno

    9/29/2026, 1:02:38 AM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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