Thread
Stuck on identity verification for my claim - 7 weeks in
Elif Nkemelu
6/15/2026, 10:01:07 AM
I do not have a current driver's licence and they want one. It has been weighing on me all week. I tried the online option twice and the app crashed. Can another ID be used?
Bhavna Nkemelu
9/23/2026, 8:07:58 PM
Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.
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