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Stuck on identity verification for my claim

Wren Fontaine · 2026-08-08T23:16:30.117Z

I do not have a current driver's licence and they want one. There are 8 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?

Wren Fontaine
8/9/2026, 1:16:30 AM
I do not have a current driver's licence and they want one. There are 8 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?
Thea Fontaine
9/21/2026, 11:49:50 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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