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Stuck on identity verification for my claim

Elena Sandoval · 2026-07-15T22:43:24.884Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?

Elena Sandoval
7/16/2026, 12:43:24 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Hiro Sandoval
9/28/2026, 7:28:10 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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