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Stuck on identity verification for my claim

  • Fatima Thorne

    5/1/2026, 8:34:52 AM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Do I need an appointment?

  • Quinn Thorne

    9/21/2026, 9:17:54 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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