Thread
Stuck on identity verification for my claim - 6 weeks in
Vivek Castellano
9/23/2026, 6:32:44 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed. Can another ID be used?
Sanjay Castellano
9/27/2026, 11:10:11 AM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.
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