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Stuck on identity verification for my claim

  • Jordan Nakamura

    8/15/2026, 6:43:18 PM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

  • Yara Thorne

    9/22/2026, 5:59:43 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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