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Stuck on identity verification for my claim - 4 weeks in

Diego Jansen · 2026-05-20T09:01:39.497Z

I do not have a current driver's licence and they want one. I have been trying to stay organised about it. I tried the online option twice and the app crashed. What finally worked for you?

Diego Jansen
5/20/2026, 11:01:39 AM
I do not have a current driver's licence and they want one. I have been trying to stay organised about it. I tried the online option twice and the app crashed. What finally worked for you?
Fatima Jansen
9/27/2026, 12:24:31 AM
Try a different device and good lighting for the photo. My first three failed because of glare.

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