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Stuck on identity verification for my claim

  • Wren Baptiste

    5/7/2026, 11:33:37 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. This is my first time dealing with any of this. I tried the online option twice and the app crashed. What finally worked for you?

  • Thea Baptiste

    9/21/2026, 1:56:34 PM

    Thanks for writing this out. I went through something close to it 7 months ago, and it got easier once I kept a simple log of every call and form.

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