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Stuck on identity verification for my claim - 3 weeks in

  • Noah Hovland

    8/23/2026, 10:42:03 PM

    I do not have a current driver's licence and they want one. This is my first time dealing with any of this. I tried the online option twice and the app crashed. Can another ID be used?

  • Sofia Hovland

    9/18/2026, 8:21:43 PM

    Thanks for writing this out. I went through something close to it 5 months ago, and it settled down once I kept a simple log of every call and form.

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